How do team hotel room blocks work?
Hotel room blocks are live in Teamstead Team Manager. A manager on Team Pro sets the team hotel. Then families book their own rooms.
- 1
Search HotelPlanner
A manager on Team Pro searches HotelPlanner in the app from a tournament or a game.
- 2
Set the team hotel
The manager sets one hotel on that event. The hotel sits with the schedule, carpools, and pack list. Setting the team hotel does not reserve rooms for the whole team in one checkout.
- 3
Families book their own rooms
Families book their own rooms from Game Day or Travel with Book Room. A family booking asks HotelPlanner for one room. Family booking does not require Team Pro.
- 4
Pay on HotelPlanner
Checkout finishes on a HotelPlanner page. The price a family pays is the price on that page. Teamstead does not process the hotel payment, hold the reservation, or guarantee rates or availability. Teamstead may receive a referral fee from HotelPlanner. That fee does not change the price the family pays. Teamstead adds no payment processing fee on the booking.
For a reservation, cancellation, or refund, contact HotelPlanner using the confirmation. Teamstead does not hold the reservation.